Frequently asked questions

The materials published on this website are of a general nature and have been provided for informational purposes only. Always consult your medical practitioner or a qualified health provider for professional advice in relation to the topics discussed.

If you need more specific information, please feel free to call us on 0800 478 742, or send us an email via our Contact Us page on the website.

What is Altrix® Fortifier For?

Altrix® Fortifier is designed to supplement the daily nutrient intake of people having difficulties meeting their dietary needs from food alone, and can be helpful in the management of symptoms associated with sarcopenia.

What is sarcopenia?

Sarcopenia is a condition related to loss of muscle associated with ageing.  This could be a gradual decline in muscle mass purely related to ageing due to reduced physical activity, and may also result from an injury or chronic disease that inhibits recovery back to full mobility.

Issues associated with loss of muscle include a resulting loss of strength and stability that may increase risk of falls, leading to longer term issues that affect overall health and wellbeing.

What are some symptoms that may lead to muscle loss?

Symptoms may include;

  •  Poor appetite or lack of interest in food
  • Eating only small amounts compared to normal
  • Swallowing impairment and poor oral health
  • Reduced senses (taste/smell) and reduced enjoyment from eating
  • Reduction in the overall consumption of food
  • Having a chronic illness such as respiratory or breathing disorders which require sufferers to eat more energy to maintain a healthy weight.

Why is a reduction of muscle loss a concern?

Gradual reduction in weight associated with reduction in muscle mass can impact on an individual’s ability to lead an active and happy life.  Even from the age of 30 there will be a gradual reduction in muscle mass with ageing.

For the older population (65+),  maintaining weight and in turn muscle mass can not only help keep them active and healthy, but reduce instances of sickness and illness that may lead to more chronic conditions requiring medical intervention.

By providing the body with sufficient energy, protein and essential vitamins and minerals through a balanced diet, individuals can help maintain their muscle mass and overall quality of life.

Is muscle loss the same as weight loss?

Muscle and in particular skeletal muscle is important to provide strength and your ability to move and maintain balance.  When you do not use your muscles for long or extended periods then this may result in gradual loss of muscle, affecting your mobility and strength, and there may be an associated weight loss also.

Health problems associated with excess weight are also relevant, so controlled weight loss may be recommended by a health professional as a means of maintaining optimal health.

Through a balanced diet and exercise we can manage weight loss to healthy levels and maintain muscle mass to a level that will maintain strength and mobility throughout later life.

How can I ensure I am eating the right foods?

As individuals, everyone’s tastes are different and there is no one size fits all approach to eating right.  There are some guidelines that can help ensure that your body is receiving the right nutrients to maintain a healthy body and muscle mass.

  • Eat a variety and plenty of fruits and vegetables
  • Eat wholegrain breads and cereals where possible
  • Consume milk and milk products (preferably low fat)
  • Eat lean meat, poultry, seafood, eggs, nuts, seeds and legumes
  • Drink plenty of fluids
  • Add minimal salt, fat (including saturated fat) and sugar to food

For further information regarding diet for older people please see this link

This is a guide only and your individual diet requirements may vary depending on your own individual circumstances or as recommended by your health professional.

Why is Protein important?

Protein contains the building blocks to life.

Proteins are made up of amino acids, 9 of which your body cannot make itself, so these be consumed in the diet in order for your body to function properly.

Your body uses protein for growth and to build and repair tissues in the body.  Proteins are also the building blocks for hormones, enzymes and other critical components in the body that are vital to remaining healthy.

Protein is used to make bones, skin, hair, nails, blood, and importantly muscle, so ensuring you receive adequate protein daily will help your body maintain all the necessary functions that protein provides.

Ensuring the diet contains adequate protein will help maintain skin integrity, which may help reduce the potential for damage or irritation associated with ageing.  Adequate protein levels also play an important part in wound healing particularly after surgery, or in supporting slow or non-healing wounds such as ulcers etc.

Where does protein come from in the diet?

Sources of protein in the diet include meat, fish, poultry, seafood, eggs and milk products.

Vegetable sources of protein include; nuts, seeds, beans and other legumes, and tofu.

How much protein do I need?

The amount of protein recommended daily differs depending on whether you are male or female, and increases for those aged 70+ years


19 – 70 years  – 46g/day (0.75g protein per kg) 1

70+ years  – 57g/day (0.94g protein per kg) 1


19 – 70 years – 64g/day (0.84g protein per kg) 1

70+ years – 81g/day (1.07g protein per kg) 1

1Nutrient Reference Values for Australia and New Zealand – Including Recommended Dietary Intakes, 2005

Your individual protein requirements may vary and you should consult your health professional if unsure.

How can Altrix® Fortifier help?

Altrix® Fortifier contains added protein and is a source of energy and 26 vitamins and minerals.

Because it is unflavoured, Altrix® Fortifier can be easily added to most foods including soups, casseroles, mashed potatoes and desserts so you can easily add to your normal diet without having to compromise on the foods you enjoy.

Altrix® Fortifier contains high Calcium when used as a meal replacement (50g per serve) that helps enhance bone mineral density, and can also help to manage the risks associated with osteoporosis in those persons aged 65 years and over.

What else is in Altrix® Fortifier?

Ingredients: Milk Solids (Whole Milk Powder, Skim Milk Powder, Calcium Caseinate), Isomaltulose, Maltodextrin, Carageenan.

Minerals: Magnesium, Iron, Copper, Selenium, Manganese, Chromium, Molybdenum

Vitamins: Vitamin C, Vitamin E, Vitamin A, Vitamin D, Vitamin B3, Vitamin B6, Vitamin B1, Folic Acid, Vitamin K.

Note:  Contains Milk and Soy allergens.

For a copy of the full Nutrition Information table click here

What does Altrix® Fortifier taste like?

Altrix® Fortifier contains milk solids so has a natural milk flavour.  Because Altrix® Fortifier is unflavoured, it will add easily to a variety of dishes and will particularly enhance those dishes that blend well with other dairy products like milk and cream.

Altrix® Fortifier also contains a sugar called Isomaltulose.  Unlike ordinary table sugar, Isomaltulose is a slow release sugar that won’t raise blood sugar to the same level or at the same rate as with ordinary table sugar, but provides a similar amount of energy.

How much Altrix® Fortifier should you take per day?

Altrix® Fortifier is a food for special medical purposes and in some situations can be used as a sole source of nutrition.  It is recommended to check with your health care professional before using this product.

1 level scoop of Altrix® Fortifier added to food or fluids will provide 440kJ Energy and 7.1g Protein per 25g scoop.

Altrix® Fortifier can also be used a meal replacement, when made into a shake using 2 level scoops (50g) of Altrix® Fortifier.

2 level scoops of Altrix® Fortifier will provide 880kJ Energy and 14.2g Protein per 50g serve.

4 x 25g (2 x 50g) serves daily will provide 1760kJ and 28.4g Protein.

6 x 25g (3 x 50g) serves daily will provide 2640kJ and 42.6g Protein.

What could happen if too much Altrix® Fortifier is added to food?

If too much Altrix® Fortifier is added to prepared food, you are likely to notice that the product may be difficult to mix and may form lumps due to an incorrect ratio of food to powder.  Too much powder is also likely to cause undesirable flavour changes that will also be an indicator that the preparation is not correct.

We recommend discarding any incorrectly prepared food items and carefully following the preparation instructions to ensure an enjoyable eating experience.

By following the correct mixing instructions you will also ensure that your preparations are not too dilute.  It is important to use Altrix® Fortifier at the recommended level to ensure adequate intake of nutrients.

If you are unsure as to how much Altrix® Fortifier you should be using, contact your health care professional for further advice.

How easy is it to use Altrix® Fortifier?

As a meal replacement:

  • Add 250mL water* to shaker.
  • Add 2 level scoops (50g) of Altrix® Fortifier powder to shaker
  • Add 20ml of milkshake syrup or flavour of choice if required.
  • Shake vigorously for 30 seconds before serving.
  • Refrigerate and serve chilled if preferred. Use a straw for drinks with a thicker consistency.
  • Variations
    • Add 1 scoop to smoothies before blending.
    • Add coffee and ice and blend for an iced coffee.
    • Serve as a hot chocolate or coffee.

*Additional nutrients will be added when using milk instead of water.

As a food supplement:

  • Add 1 level scoop Altrix® Fortifier (25g) per serving to soups, gravies, casseroles, mashed potatoes puddings etc.
  • For soups, casseroles, sauces, stir in 1 scoop of Altrix® Fortifier powder to cup/bowl of soup or food and mix to combine. Altrix® Fortifier powder contains milk solids so will compliment items that suit milk/cream flavours.  e. Pumpkin soup, chicken soup, white sauce, cheese sauce etc.
  • To prepare items like mashed potatoes scrambled eggs etc. Add 100mL water to shaker, add 1 scoop of powder and shake to combine.  Use the liquid like milk to combine in to the food as normal.  You could prepare large volumes in advance and leave in fridge to have on hand to add to foods.   You can also adjust the amount of water added to make slightly thicker or thinner depending on your application.

For 1 L of prepared Fortifier milk.  Add 4 scoops (100g) of powder to 1 L of water* and blend with stick blender or similar until combined.  Keep refrigerated until needed and discard any unused portion after 24 hours.

For 2 L of prepared Fortifier milk.  Add 8 scoops (200g) of powder to 2 L of water* and blend with stick blender or similar until combined.  Keep refrigerated until needed and discard any unused portion after 24 hours.

For 5 L of prepared Fortifier milk.  Add 20 scoops (500g) of powder to 5 L of water* and blend with stick blender or similar until combined.  Keep refrigerated until needed and discard any unused portion after 24 hours.

For further hints and delicious recipe ideas please click here

*Altrix® Fortifier can also be prepared with milk that will add additional nutrients, please see nutrition information for details.

How should Altrix® Fortifier be stored?

Altrix® Fortifier is supplied in a 4.5kg plastic bucket and should be stored in a cool dry place and ensuring that the lid is replaced securely after each use.

We recommend decanting the powder into a smaller container to help prevent cross contamination. Remove the scoop from the container and store separately.  When weighing product using the scoop ensure you use the scoop provided and that it is clean and dry before each use.

Any liquid preaprations of Altrix® Fortifier should be stored in the refrigerator until ready to use.  Any unused portions should be discarded after 24 hours at or below 4°C.

Any food preparations containing Altrix® Fortifier should be discarded or refrigerated for up to 24 hours at or below 4°C.

Can anyone use Altrix® Fortifier?

Altrix® Fortifier is designed for adult use and is not recommended for anyone under 3 years of age.  It is recommended that Altrix® Fortifier be used with the advice of a health professional.